Contact information

Contact Information

Trade name: Château Élégance™

Store operator: AURELIA 101 LUXURY LLC (Wyoming, USA)

Address: 5830 East 2nd Street, Ste 7000 #30506, Casper, WY 82609, United States

Email: concierge@chateau-elegance.com

Support hours: Monday to Friday. We respond within 1–2 business days.

For faster assistance, please include your order number, the email address used at checkout and a short description of your request.

Please do not send returns to the address above. Returns require prior authorization. If your return is approved, we will send you the correct return address and instructions by email.