Privacy Policy

Aurelia 101 Luxury Logo

We, AURELIA 101 DIVINE CAPITAL GROUP – FZCO, together with our U.S. distribution partner AURELIA 101 LUXURY LLC under the Brand name Château Élégance, are committed to protecting your personal data with the highest level of confidentiality, care, and international compliance. All data is handled according to the GDPR for EU users, U.S. Privacy Regulations for U.S. customers, and UAE Federal Law.

1. Data Controller

Primary Data Controller (Global Manufacturer)
AURELIA 101 DIVINE CAPITAL GROUP – FZCO
DSO-IFZA, IFZA Properties
Dubai Silicon Oasis, Dubai, United Arab Emirates

U.S. Distributor (For U.S. Residents)
AURELIA 101 LUXURY LLC
30 N Gould St STE R
Sheridan, Wyoming 82801, United States

Contact:
Email: concierge@chateau-elegance.com
Website: www.chateau-elegance.com

2. Collection and Processing of Personal Data

We collect personal data when you place an order, create an account, subscribe to marketing, or contact our team. This may include:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by third-party processors)

3. Use of Personal Data

Your data is used exclusively for:

  • Order processing and fulfillment
  • Customer support and communication
  • Legal compliance & fraud prevention
  • Delivery of products and updates

4. Disclosure to Third Parties

We only share data where necessary for contract fulfillment, such as:

  • Shipping partners
  • Payment processors
  • Customer service tools
  • Legal authorities when required

Your data is never sold, traded, or shared for marketing without consent.

5. Data Retention

We retain your data only as long as necessary for legal, operational, and tax requirements.

6. Your Rights

You may request at any time:

  • Access to your stored data
  • Corrections to inaccurate data
  • Deletion (“Right to be Forgotten” under GDPR)
  • Restriction of processing
  • Data portability

EU users may lodge a complaint with their local GDPR authority. U.S. users may exercise CCPA / state-level rights. UAE users may rely on Federal Data Law protections.

7. Contact

For privacy inquiries or rights requests, contact:

Email: Concierge@chateau-elegance.com